Shipping & Returns
Shipping Policy
At Bongtastic Smoking and Party Supplies, we are pleased to offer free shipping on all retail orders, regardless of the order amount! We take your privacy seriously, using discreet packaging for all shipments.
Our shipping rates are calculated at checkout for wholesale orders, based on the weight and destination of the order. Currently, we ship within the United States only.
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We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a 30-day return policy. Please contact us within 30 days of receiving your order to initiate the return process. Items must be unused and in their original packaging. Upon receiving the returned item, we will issue a refund or exchange.
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For more information about our shipping and return policies, please visit our FAQ page or reach out to us directly.
Return & Exchange Policy
We understand that sometimes you change your mind or receive a product that is not what you expected. At Bongtastic Smoking and Party Supplies, we offer a 30-day return policy. Please contact us within 30 days of receiving your order to initiate the return process. The item must be unused and in its original packaging. Once we receive the returned item, we will issue a refund or exchange.
If you receive a defective or damaged product, please contact us immediately so we can resolve the issue.
For more information about our shipping and return policies, please visit our FAQ page or contact us.